Fault call outs
Tell us the make, model and what the bed is doing. We will advise straight away where we can, and book an engineer where we cannot.
Servicing & repairs
Commercial sunbed servicing, repairs and retubes
Fault call outs, replacement lamps, acrylics and refurbishment for commercial sunbeds, so your beds keep earning. We aim to respond within 12 hours.
Keep beds earning
Commercial sunbed servicing and repairs
A sunbed that is down is not earning, and customers who find their usual bed out of action try the salon down the road. We service and repair commercial sunbeds for tanning salons, beauty salons and gyms across the UK, and supply replacement lamps.
We aim to respond to all enquiries within 12 hours. Our engineering team typically attends within 3-5 working days of a fault being reported, subject to location, engineer availability and parts requirements.
Replacement lamps (retubes)
Tanning lamps lose output with use, so sessions tan less well long before a tube fails. See when to replace sunbed tubes.
Acrylics and parts
Worn or cracked acrylics, ballasts, starters and fans are part of keeping a commercial sunbed safe and reliable. Ask us about the parts for your model.
Refurbishment
Cleaning, refurbishing and repainting external panels can give a good older bed a second life, as at Glow Tanning & Beauty.
Repair or replace?
When repairing an old sunbed stops making sense
Repeat call outs on the same bed are a signal. At Platinum Tanning, several servicing visits to an ageing Ergoline Affinity 600 led the owner to ask for advice. Replacing it with a megaSun 7800 Alpha Hybrid ended the downtime and gave customers a premium bed.
If a bed keeps failing, we will tell you honestly whether it is worth repairing, refurbishing, or part exchanging against new or reconditioned equipment. Finance from £220 + VAT a month, subject to status, can make replacing the better option.
| Sign | What it usually means |
|---|---|
| Customers say sessions tan less than they used to | Lamps near the end of their life; a retube is due |
| The same fault keeps coming back | Time to compare the cost of repairs with replacing the bed |
| Acrylics cloudy, scratched or cracked | Replace for hygiene, safety and tanning results |
| The bed looks tired next to the rest of the salon | Refurbishment, or a part exchange upgrade |
FAQ
Sunbed servicing and repairs: common questions
How quickly can an engineer attend?
We aim to respond to all enquiries within 12 hours, and our engineering team typically attends within 3-5 working days of a fault being reported, subject to location, engineer availability and parts requirements.
Do you service sunbeds you did not supply?
Tell us the make and model and we will confirm what we can support. Platinum Tanning began as a servicing customer before upgrading.
How often should sunbed tubes be replaced?
It depends on the lamps fitted and how many hours the bed runs. Lamp life is rated in hours, and output falls well before a tube stops working. Our guide to sunbed tube replacement explains how to plan retubes.
Do you cover my area?
We work with salons across the UK. Attendance times depend on location and parts, so call 07448 706541 and we will give you a realistic timescale.
Next step
Bed down or tanning less than it should?
Send the make, model and what it is doing, or call us, and we will tell you what happens next.
Report a fault or book a service Client feedback
What salon owners say
Real feedback from people who’ve bought beds, had installs and trained with Julita’s team.
“I had a pleasure to deal with j solution. Best in the business. Have few sunbeds bought and assembled by the company. Never had any issues with the equipment. They would also advise what’s new on the market. Thank you kindly”
“I’ve had a great experience working with J Solutions. They are extremely knowledgeable when it comes to sunbeds, lotions, and overall salon setup. From installation to training days, everything was handled professionally and efficiently. The team took the time to explain everything clearly, making sure I felt confident using the equipment and products. Highly recommend J Solutions to anyone looking for reliable support, quality products, and expert guidance within the tanning industry.”
“The salon looks absolutely stunning – it’s on a completely different level. Everything feels premium and high quality, especially the tanning beds. From a staff and client perspective, the investment was 100% worth it. I also received extremely detailed and professional training on tanning, skin types and safety. The support doesn’t stop after delivery. Highly recommended.”
Happy with your install or support?