Privacy Policy

Last updated: 13 August 2026

1. Who we are

This website is operated by J Solutions Services Ltd (“we”, “us”, “our”).

Registered / trading address (as used on this website):
Unit 11 Axis Business Centre, Westmead Trading Estate, Swindon, SN5 7YS, United Kingdom.

[CONFIRM: Companies House company number and any registered office that differs from the trading address above]

Email: [email protected]
Phone: 07448 706541

We are the data controller for personal data collected through this website, unless stated otherwise below.

2. What data we collect and why

We collect personal data when you choose to contact us.

Consultation / contact form

When you use the form on our Contact page, we collect:

• Name
• Email address
• Phone number (optional)
• Whether you are starting, upgrading, expanding, or something else
• Your message (which may include room details, location, budget or timeline)

Purpose: to respond to your enquiry, provide a consultation or quote, and follow up about sunbeds, leasing, installation or training.

Lawful basis: legitimate interests (responding to a business enquiry you initiated), and/or steps prior to entering a contract where you ask us to quote or supply.

Phone, email and messaging

If you contact us by phone, email or similar channels listed on this site, we will process the details you provide so we can reply and help with your enquiry.

3. How your form data is sent and stored

Contact form submissions on this website are posted to FormSubmit (formsubmit.co) and delivered by email to [email protected].

[CONFIRM: whether FormSubmit retains a copy of submissions in a FormSubmit account inbox/dashboard (and for how long), or only relays email; and whether you have a data processing arrangement with FormSubmit]

[CONFIRM: how long consultation emails and related enquiry records are kept in the business email inbox / any CRM or spreadsheet you use after receipt]

4. Who we share data with

We do not sell your personal data.

We may share enquiry data with:

• FormSubmit — to deliver website form messages to our email address (as described above).
• Service providers who help us run email or IT systems [CONFIRM: e.g. Google Workspace / Microsoft 365 / other email host for [email protected]].
• Professional advisers or authorities where required by law.
• [CONFIRM: finance/lease partners or installers — only if you actually pass customer details to them as part of quoting or fulfilment, and name them or describe the category]

5. Cookies and similar technologies

This website’s own codebase does not include Google Analytics, Meta Pixel, or similar advertising/analytics tags.

[CONFIRM: that no analytics, advertising, or Cloudflare Web Analytics / similar tools have been added in the Cloudflare (or other hosting) dashboard outside this codebase]

Third-party resources loaded by the site may set cookies or similar data:

• Google Fonts — fonts are loaded from Google’s servers for site typography.
• Facebook / Meta Page Plugin — the homepage Facebook feed loads Meta’s SDK (`connect.facebook.net`) so the embedded page plugin can display. Meta may process data according to its own policies when that embed runs.
• Cloudflare — hosting/CDN features on the live site may include security tooling (for example email-address obfuscation). [CONFIRM: any other Cloudflare products enabled that set cookies or collect visitor data]

Essential hosting and security technologies may be required for the site to function. Where non-essential cookies are used in future, we will update this policy and, where required, seek consent.

6. How long we keep data

[CONFIRM: retention period for website enquiries — e.g. 12–24 months after last contact, or for the life of a customer relationship if you become a client]

We will keep personal data only as long as needed for the purposes above, or as required by law (for example accounting records if you become a paying customer).

7. International transfers

Some providers we use (including FormSubmit and Meta/Google services that power fonts or embeds) may process data outside the UK. [CONFIRM: your understanding of where FormSubmit and your email host store data, and any transfer safeguards you rely on]

8. Your rights

Under UK GDPR / the Data Protection Act 2018, you may have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to erase data in certain circumstances
• Restrict or object to certain processing
• Data portability, where applicable
• Withdraw consent, where processing is based on consent

To exercise these rights, contact us at [email protected].

9. Complaints

If you are unhappy with how we use your data, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.

11. Contact

J Solutions Services Ltd
Unit 11 Axis Business Centre, Westmead Trading Estate, Swindon, SN5 7YS
[email protected]
07448 706541